Legal
Privacy Policy
Last updated: July 1, 2026
This Privacy Policy explains how ArabifyMe collects, uses, stores, and protects information when you use the ArabifyMe mobile application, website, and related services. ArabifyMe is a product and service of Speak Your Journey LLC. In this Privacy Policy, “ArabifyMe,” “we,” “us,” and “our” refer to Speak Your Journey LLC and the ArabifyMe service.
1. Information we collect
We may collect the following categories of information.
Account and contact information
When you create or manage an ArabifyMe account, we may collect:
- Your name
- Your email address
- Your account or user ID
- Authentication and account-related information
When you sign in using Apple, Google, or another authentication provider, we may receive information that the provider makes available to us according to your settings and permissions.
Learning activity and app usage
We may collect information about how you use ArabifyMe, including:
- Lessons viewed or completed
- Learning progress
- Flashcard activity
- Streaks and achievements
- Selected dialects and learning preferences
- App sessions
- Feature interactions
- Taps, navigation, and other in-app activity
We use this information to save your progress, operate the app’s learning features, understand how ArabifyMe is used, and improve the learning experience.
Subscription and purchase information
When you start a trial, purchase a subscription, restore a purchase, or manage a subscription, we may process information such as:
- Subscription status
- Product or subscription plan
- Trial status
- Purchase, renewal, and expiration dates
- Cancellation status
- Transaction or purchase identifiers
- Access to premium features
Payments are processed by the Apple App Store or Google Play. Speak Your Journey LLC does not receive or store your full credit card or payment card details.
We use RevenueCat to help manage subscriptions, purchase status, trials, renewals, and access to paid features.
Diagnostics and technical information
We may automatically collect technical and diagnostic information, including:
- Crash reports
- Error logs
- App version
- Device type
- Operating system
- Performance and loading information
- Network and reliability information
- Installation or technical identifiers
- Country or approximate region derived from technical information such as an IP address
We use this information to identify technical problems, improve app performance, maintain security, and understand how ArabifyMe operates across different devices.
Communications and customer support
When you contact us, we may collect:
- Your name
- Your email address
- The contents of your message
- Information you provide about your account
- Information about a technical or subscription issue
- Other information you choose to provide
2. How we use your information
We may use your information to:
- Create and manage your account
- Authenticate you
- Protect your account and the service
- Provide Arabic lessons, flashcards, streaks, and learning features
- Save and synchronize your learning progress
- Remember your selected dialects and preferences
- Personalize parts of your learning experience
- Manage free trials and subscriptions
- Confirm premium access
- Restore purchases
- Send account verification and security messages
- Send learning and streak reminders
- Respond to support requests
- Measure engagement and improve the service
- Understand which lessons and features are useful
- Diagnose crashes and performance problems
- Prevent fraud, misuse, and security incidents
- Comply with legal obligations
- Protect our rights and the rights of our users
3. Analytics and product improvement
We may use analytics tools to understand how users interact with ArabifyMe.
This may include information about:
- App launches
- Lessons opened or completed
- Flashcard activity
- Feature usage
- Streak activity
- Subscription events
- App performance
- Crashes and technical errors
We use this information to improve ArabifyMe, fix problems, plan new features, and understand the effectiveness of existing features.
4. Personalization
We may use your learning activity and preferences to personalize parts of ArabifyMe.
For example, we may use this information to:
- Show your current learning progress
- Continue from your last completed lesson
- Display relevant dialect or journey content
- Provide reminders based on your activity
- Recommend lessons or practice activities
We do not use your personal information for cross-app targeted advertising.
5. Emails and notifications
We may send you:
- Account verification messages
- Password reset or security messages
- Subscription and payment-related notices
- Trial expiration reminders
- Learning reminders
- Streak reminders
- Weekly learning summaries
- Product updates
- New-content announcements
- Customer support communications
- Marketing emails, where permitted by law
You may unsubscribe from marketing emails using the unsubscribe link included in the message.
You may manage push notifications through the ArabifyMe app or your device settings.
You may still receive important service-related messages when necessary to manage your account, subscription, security, or use of ArabifyMe.
6. Third-party service providers
Speak Your Journey LLC uses trusted third-party service providers to operate ArabifyMe.
Depending on the services and features you use, these providers may include:
- Supabase, for authentication, databases, account information, and backend services
- Google Firebase, for analytics, crash reporting, performance monitoring, and related app services
- RevenueCat, for subscription management, trial status, purchase history, and premium access
- Apple App Store, for processing iOS purchases and subscriptions
- Google Play, for processing Android purchases and subscriptions
- Resend or other email providers, for delivering account, service, and marketing emails
- Hosting, infrastructure, security, monitoring, and customer-support providers
These providers may process information only as necessary to provide their services to us and according to their own privacy policies and contractual obligations.
We may also disclose information when required by law, regulation, court order, or a valid request from a government authority.
7. Advertising and tracking
ArabifyMe does not currently display third-party advertising in the app.
We do not sell your personal information.
We do not use your name, email address, purchase history, user ID, or learning activity to track you across apps or websites owned by other companies for targeted advertising.
We may use internal analytics to understand how ArabifyMe is used and to improve our services. Internal product analytics are separate from cross-app advertising tracking.
8. Data retention
We retain personal information only for as long as reasonably necessary to:
- Provide and maintain your account
- Save your learning progress
- Manage subscriptions and transactions
- Provide customer support
- Maintain security
- Prevent fraud and misuse
- Meet legal, tax, accounting, and regulatory obligations
- Resolve disputes
- Enforce our agreements
Retention periods may vary depending on the type of information and the service provider involved.
When your account is deleted, we will delete or anonymize associated personal information unless we are required to keep certain records for legal, accounting, fraud-prevention, dispute-resolution, or security purposes.
Some information may remain temporarily in secure backups or third-party systems until their normal deletion cycles are completed.
9. Account deletion
You may request deletion of your ArabifyMe account and associated personal information through the account deletion feature in the app, where available, or by contacting us.
To request account deletion by email, contact hello@speakyourjourney.com.
We may need to verify your identity before completing the request.
Deleting your ArabifyMe account does not automatically cancel an active Apple App Store or Google Play subscription. You must separately cancel your subscription through your Apple or Google account settings.
10. Your privacy rights
Depending on where you live, you may have the right to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information
- Request a copy or export of your information
- Object to certain uses of your information
- Restrict certain processing activities
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
- Submit a complaint to a data-protection authority
We may need to verify your identity before responding to a request.
To exercise your privacy rights, contact hello@speakyourjourney.com.
11. Data security
We use reasonable technical and organizational safeguards designed to protect your information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no online service, transmission method, or storage system can guarantee absolute security.
You are responsible for protecting your account credentials and notifying us if you believe your account has been accessed without authorization.
12. International data transfers
Speak Your Journey LLC and its service providers may process or store information in countries other than the country where you live.
Where required by applicable law, we take reasonable measures designed to ensure that international transfers of personal information receive appropriate protection.
13. Children’s privacy
ArabifyMe is not intended for children below the minimum age required to consent to online services in their country unless the service is used with the involvement and authorization of a parent or legal guardian.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information without appropriate authorization, contact us at hello@speakyourjourney.com.
We will review the request and delete the information where required.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, legal obligations, or data practices change.
When we update the policy, we will revise the “Last updated” date at the top of this page.
Where appropriate, we may also notify you through the ArabifyMe app, website, or email.
15. Contact us
For privacy questions, account deletion requests, or other inquiries, contact:
Speak Your Journey LLC
ArabifyMe
Email: hello@speakyourjourney.com